How to get your pet's location?
Easily Track Your Pet’s Location with a Simple WhatsApp Message Ensure that you have registered your tracker already. If you haven't, you can check How to register your Pencil pet...
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How to register your Pencil pet tracker?
Before you start After you receive your tracker, please put it on charge for at least 2 hours before starting the registration - to ensure your tracker is well charged....
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How to mount tracker?
Mounting your Pencil Pet Tracker is simple and can be done in three different ways, depending on your preference: Using Your Pet’s Existing Collar:If your pet already has a collar,...
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What if I get an approximate locaiton?
When using our tracking device, you can usually expect to receive a precise location. This accuracy is made possible thanks to GPS technology, which communicates directly with satellites to pinpoint...
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What if I don't get any location?
In very rare cases, you might notice that your tracker is unable to provide an accurate location. This can happen in areas with weak or no cellular coverage. The tracker...
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